Pharmacy in London, England
Welcome to Ritz Pharmacy. Your Independent Community Specialists … ADDRESS. 43 Heath Street, Hampstead, London, NW3 6UA. EMAIL. [email protected].
We have created a HVL Score to fairly rate places from 1 to 5. This score is based on factors such as location, available services and their cost, customer feedback.
Contact info
Hours of Operation
| Sunday | 10AM–6PM |
| Monday | 9AM–7PM |
| Tuesday | 9AM–7PM |
| Wednesday | 9AM–7PM |
| Thursday | 9AM–7PM |
| Friday | 9AM–7PM |
| Saturday (Christmas Eve) | 9AM–7PM Hours might differ |
Reviews for Ritz Pharmacy
Marco Lau
One younger staff ruined it for their friendly owner and the professional pharmacist. Being shouted at for being 5 mins late for a Covid test after making me wait for another 20mins. I was the only person of colour as customers.
Never felt that humiliated. Then the test they claimed to be ready within 1hr didn’t arrive after 3hrs. Tried to call and no answer. Had to go back to store and dealt with the same rude man who just brushed me off to another staff. I don’t know them and being treated like that was really traumatising and felt it was racially driven.
Reviewed on Google: 8/28/2022, 4:56 a.m
Krįšhë Nathan
Nice friendly service.
Lovely decor.
Nice place to wait for your prescription unlike some of the other miserable pharmacies put there. Didn’t even wait long, very quick and efficient service. Was writing this review while I was waiting, didn’t have time to finish it so completed it in the car, that’s how quick they were! Pharmacist was very friendly as were the staff. All the staff were very helpful !
Reviewed on Google: 12/4/2020, 5:25 p.m
Kamal N
The staff was welcoming and helpful, I ordered medicine which other pharmacy/chemists couldn’t order.
There was a staff went out of his way to place the order and made sure my prescription arrived the next day.
Very efficient place, I would highly recommend them.
Reviewed on Google: 12/4/2020, 5:43 p.m
B Kukan
This is a great pharmacy , staff is very lovely and helpful . We also appreciated enormously a super quick home delivery of medication when isolating . Many thanks !
Reviewed on Google: 10/23/2022, 8:20 a.m
Joe Phillips
Twice in as many weeks I have been in here. Both times, different people were helping customers and NOT wearing any kind of face mask of visor. Demonstrates how much you care for your customers.
Reviewed on Google: 12/4/2021, 10:46 a.m
Juliet Solomon
I cannot in any way fault this pharmacy. The pharmacist and staff are so helpful and I would not go anywhere else. I have nothing but praise and I am extremely lucky to have this pharmacy so close to me. Thank you so much for serving me so fantastically well over all these years.
Reviewed on Google: 9/1/2020, 7:32 p.m
Karen Smith
The staff and the pharmacist are always incredibly helpful and knowledgable . They have been at Ritz for years and knows all the local clientele very well. Its great to have an independently owned pharmacy with more interesting products and feel that they really care
Reviewed on Google: 9/1/2020, 8:14 a.m
Magister Ludus
One of the worst pharmacies in London, Staff are sometimes rude, sometimes ingratiating, but whoever’s running the place must hate the job because when it comes to anything beyond simple off-the-shelf products, the place becomes wilfully obstructive. Part incompetent, part pedantic, it’s happened too often to be unusual. To me and to others. Medications ordered wrong or delayed; followed by long boring debates in the face of smokescreen, delay tactics, evasions, etc, before eventually correcting the mistake. It’s a pity this abysmal pharmacy is squatting on Hampstead High Street but the Boots around the corner and Keats Pharmacy down the hill are both MUCH better.
Reviewed on Google: 9/1/2020, 10:50 a.m
Maddalena Negrini
I went inside to buy an anti bacterial hand gel, the guy behind the till asked me 9,99£ for it. When I said that it was crazy, he told me “well…but that’s the last one!” smiling. It’s a joke. Unprofessional and unkind. Definitely NOT recommended. If you want to overprice you’re stuff you can, but don’t make jokes and fun of people.
Reviewed on Google: 7/8/2020, 11:44 p.m
Gina Steinberg
Staff are so incredibly rude. The pharmacist made me feel embarrassed and anxious about my reason for being there and made me feel stupid. I walked out. Awful pharmacy- go to Boots down the road, much better.
Reviewed on Google: 4/4/2019, 10:35 p.m
