Subway

Sandwich shop in Barking and Dagenham

Address: 263 Heathway, London RM9 5AQ, United Kingdom

Phone: 0202085955061

Region: Barking and Dagenham

Nearest station: Dagenham Heathway (0.11 miles)

Rated: 3.5/5 on Google.

Price range: £££

Website

• 🍞 The bread at a Subway location was reported to be overly toasted and burned, resulting in a disappointing experience. Hair was also found in the food.
• 🥪 Some customers have complained that their sandwiches were not toasted and were served cold. One customer even received a cold drink wrapped with their sandwich.
• 🚙 Delivery orders have been problematic, with long wait times, missing items, and soggy sandwiches. The nachos were described as resembling dog food.
• 😡 A specific location was criticized for poor service and an unpleasant environment. The staff appeared disinterested and let the salad go bad. Additionally, a man scolded a toddler for singing inside the shop.
• 🤷🏽‍♀️ Staff interactions varied; some were condescending while others were friendly. Customer service was also lacking when trying to redeem points from the Subway app.
• ✨ However, one review praised Subway as the best place to find fresh food.
• ⏰ Another positive review mentioned that the subway had effective customer service and delicious food. The only drawback was potential crowding during rush hour near the station.
• ❌ Finally, a brief negative comment reported poor service without proper head coverings.

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