The Swan

Chinese takeaway in Barking and Dagenham

Address: 1110 High Rd, Romford RM6 4AH, United Kingdom

Phone: 0202085996668

Region: Barking and Dagenham

Nearest station: Chadwell Heath (0.17 miles)

Rated: 3.3/5 on Google.

👍 “The Swan” consistently delivers hot, fresh, and tasty food, while paying attention to specific order notes.
👎 However, one reviewer found their Chinese takeaway to be useless, with missing ingredients, and a decline in quality over time.
👍 Another long-time customer still returns despite a negative experience on New Year’s Eve. The customer was dissatisfied with the food and received a dismissive attitude from the staff. They did appreciate the discount provided but felt their complaint wasn’t acknowledged.
👍 On the other hand, “The Swan” earned praise for their attentive approach to handling a guest with a life-threatening food allergy. The restaurant had a conversation regarding the allergy, followed up with a confirmation call, secured the food to prevent cross-contamination, and delivered a high-quality meal on time.
👎 Unfortunately, another customer encountered rude behavior when trying to place an order over the phone, leading to them being hung up on.
👎 A separate review expressed disappointment with the food quality and incorrect order received. The staff at “The Swan” were unhelpful and rather confrontational.

Options: Delivery, Takeaway, Dine-in, Late-night food, Toilets, Casual, Accepts reservations, Cash only

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