Brockwell Veterinary Surgery & Pet Store

Veterinarian in Lambeth

Address: 224-228, Railton Rd, London SE24 0JT, United Kingdom

Phone: 442077372526

Region: Lambeth

Nearest station: Herne Hill (0.02 miles)

Rated: 3.7/5 on Google.

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• 🐶 Took our dog to be neutered here and had a pleasant experience overall.
• 👍 Vet and staff were lovely with our dog, looked after him well all day.
• 💬 Younger male vet was particularly helpful, giving advice on cost-effective treatments and preventative measures.
• 👩‍⚕️ However, some criticism for the older female vet who seemed less friendly and transactional, occasionally overlooking things in the past.
• 😔 Another reviewer has been disappointed with their recent visits.
• 🏥 Receptionist treated their daughter rudely when she asked to be seen early.
• 💔 The vet appeared uninterested during the examination and didn’t physically touch their dog once.
• 💊 Felt like the focus was on prescribing excessive medication rather than thorough care.
• ⚖️ Mixed opinions on customer service – one positive experience, one negative encounter with a rude receptionist.
• ✅ Overall positive remarks about the younger male vet’s helpfulness and caring nature towards pets.
• ❗️ Diverging views on veterinarian approach – some praising while others expressing dissatisfaction with lack of thoroughness.

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