Medivet Battersea

Veterinarian in Wandsworth

Address: 533 Battersea Park Rd, London SW11 3BL, United Kingdom

Phone: 442079245350

Region: Wandsworth

Nearest station: Clapham Junction (0.5 miles)

Rated: 4.6/5 on Google.

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• 🐾 The veterinary practitioners at Medivet Battersea are praised for their quality of care and concern for pets.
• 📞 However, there seems to be an issue with the rest of the staff in terms of training and availability.
• ⏱️ Appointments are often delayed, leading to wait times both on the phone and at the clinic.
• 💵 Payment issues have been reported, with confusion over invoices and deposits.
• 🏥 One customer had an experience where their dog had to stay overnight but faced miscommunication upon pickup.
• 🔍 Receptionists and assistant staff may not always have a clear understanding of medication dosages or treatment details, causing confusion for pet owners.
• 🔄 Mixed opinions exist about whether or not pets’ return from hospitalization were prompt or if there were unnecessary delays due to miscommunication.
• In summary, while the veterinary practitioners receive positive feedback, Medivet Battersea can improve its overall service by addressing issues such as communication, wait times, payment procedures, and providing more comprehensive training for support staff.

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