Newham Travel LTD

Travel agency in Newham

Address: 56 Upton Ln, London E7 9LN, United Kingdom

Phone: 442084728777

Region: Newham

Nearest station: Forest Gate (0.31 miles)

Rated: 4.3/5 on Google.

Website

• 👍 Very good travel agency with customer care skills.
• 🤷 Mixed opinions on how the agency handled refunds during the lockdown, one customer felt they were treated badly while another thought that the airline would not have refunded the money.
• ❌ Concerns raised about a possible scam, as one customer claimed that their phone line was hacked and hackers were issuing fake tickets.
• ✅ Positive feedback for Newham Travel’s honesty and nice staff.
• Overall, Newham Travel receives positive reviews for being a good travel agency with customer care skills. However, there are diverging perspectives on their handling of refunds during lockdown. One customer was disappointed by their refusal to refund money due to a booked flight coinciding with the lockdown announcement, while another believed that it may have been an issue between the airline and the agents. Additionally, there is a claim of a security breach where hackers were scamming existing customers through fake ticket issuance. Despite this concern, there is also praise for Newham Travel’s honest and friendly staff.

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