Japanspecialist

Travel agency in Tower Hamlets

Address: 3rd Floor, Alie St, London E1 8DE, United Kingdom

Phone: nan

Region: Tower Hamlets

Nearest station: Aldgate East (0.12 miles)

Rated: 4.3/5 on Google.

💔 It seems that there are mixed experiences with Japanspecialist. Some customers have had negative encounters, while others have received satisfactory resolutions.
😡 One customer complained about not receiving a response after paying 50 euros for a consultancy. They labeled the company as thieves and scammers.
💌 However, after leaving a negative review, this customer was contacted by the administration. The company acknowledged that their emails had ended up in the spam folder and offered a refund. The customer changed their review to 3 stars but expressed uncertainty about using their services again.
😕 Another reviewer submitted payment for assistance with an itinerary but did not receive any updates for over two weeks despite sending follow-up emails. They wished to be informed of any delays or estimated completion dates.
⏳ This disappointed customer said they resorted to building their itinerary on their own as it seemed unlikely they would hear back or get a refund.
Overall, Japanspecialist has faced criticism regarding communication and timeliness, which should be taken into consideration when deciding whether to utilize their services or explore other options.

Options: Wheelchair-accessible entrance

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