Sackville Travel

Travel agency in Lambeth

Address: 203 Stockwell Rd, London SW9 9SL, United Kingdom

Phone: 442072742242

Region: Lambeth

Nearest station: Brixton (0.18 miles)

Rated: 4.2/5 on Google.

Website

• 👏👏👏 Nadine and Justina are highly praised for being pleasant, helpful, and always finding the best deals. Their positive attitudes and calm demeanor are appreciated.
• 💰 One customer had a great experience with Sackville Travel when they needed assistance in pushing back their payment date for tickets to Jamaica. They praise Nadine for being friendly and helpful in accommodating their needs.
• 😕 However, another reviewer mentions that customer service needs improvement. They had multiple inquiries but found the staff to be snappy and unfriendly. Despite cheaper prices, this negative interaction left them hesitant to book with Sackville Travel.
• 😟 In a separate incident, a customer expresses dissatisfaction with unprofessionalism from the staff. Their booking information was mistakenly sent to their wife who was not involved in the process. Instead of taking responsibility, Sackville Travel blamed the customer for not specifying not to send it.
• ⚖️ Mixed opinions surround Sackville Travel’s customer service – while some have positive experiences with Nadine and Justina’s excellent service, others feel let down by unfriendly staff or mishandled information sharing.

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