Hot Deal Holidays

Travel agency in Barnet

Address: 7B High St, Barnet EN5 5UE, United Kingdom

Phone: 448444934619

Region: Barnet

Nearest station: High Barnet (0.13 miles)

Rated: 1.0/5 on Google.

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• ⭐ Overall, negative experience with Hot Deal Holidays
• -**Customer service**: The person who took the call had trouble spelling the customer’s name and didn’t explain everything clearly.
• -**Hidden costs**: An additional £29 per person was added to the total cost without proper explanation.
• -**Flights**: The flights initially offered were no longer available, and alternative flights would have cost an extra £25 per person.
• -**Pressure to book**: The customer felt pressured by Mark, who continued to talk and push for a booking even after they expressed their desire to cancel.
• -Mixed opinion: One reviewer mentioned that their deposit was not taken as they had no confirmation, while Mark claimed it was.
• -Inappropriate behavior: The way Mark spoke to one of the customers (the husband) was described as “appalling.

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