Best Online Holidays

Travel agency in Merton

Address: 24 Middleton Rd, Morden SM4 6RW, United Kingdom

Phone: nan

Region: Merton

Nearest station: St Helier (0.45 miles)

Rated: 2.3/5 on Google.

🙁 One customer had a terrible experience, claiming that the travel agency charged them £700 more for a trip and refused to refund the price difference. They also mentioned inconsistencies in flight prices.
😔 Another customer was disappointed when they paid £200 for a room upgrade but upon arrival, the upgrade was not applied to their booking. Despite contacting the agency multiple times, they have been facing difficulties in receiving a refund.
😕 Mixed opinions on customer service were expressed – one customer felt cheated by the agency’s dishonesty, while another felt frustrated with their lack of responsiveness and broken promises.
😕 The first reviewer vowed to never do business with Best Online Holidays again due to their negative experience.
👍 It is uncertain whether or not Best Online Holidays will honor their pledge to refund the second customer for the failed room upgrade.
🤔 There are concerns raised about potential scams regarding room upgrades offered by Best Online Holidays.

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