162 Hammersmith Road

Travel agency in Hammersmith and Fulham

Address: 162 Hammersmith Rd, London W6 7JP, United Kingdom

Phone: 442072446855

Region: Hammersmith and Fulham

Nearest station: Hammersmith (District) (0.27 miles)

Rated: 3.8/5 on Google.

Website

• 👵👩‍⚖️ Ana provided excellent customer service to a grandmother and aunt, making the whole booking process efficient and helpful. They were extremely satisfied with her assistance.
• 💔 One reviewer had a terrible experience with Soliman Travel. They called to inquire about changing their return date but were rushed off the phone and promised a call back that never came. The lack of response and poor service was disappointing.
• 😡 Another customer had their holiday ruined due to a mistake by Soliman Travel. They expressed deep disappointment, loss of money, stress, and upset. The staff seemed unprofessional, disregarded their concerns, and provided zero customer service.
• 🙌 However, there are positive reviews recommending Soliman Travel. One reviewer praised the professionalism, helpfulness, and friendly manner of staff members Veronica, Lucero, and Sandra. Their trips with the agency have been stress-free experiences even when booked last minute.
• ✨ In summary:
• – Ana received high praise for providing excellent customer service.
• – There is mixed feedback about Soliman Travel’s overall service quality.
• – Some customers had negative experiences characterized by poor communication and lack of professionalism.

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