Holiday Jet

Travel agency in Harrow

Address: 128 Conifer Way, Wembley HA0 3QR, United Kingdom

Phone: 442034745437

Region: Harrow

Nearest station: North Wembley (0.2 miles)

Rated: 1.0/5 on Google.

Website

• 👍 “Swindling experience.”
• 👍 Parents clearly communicated vegetarian and wheelchair access requirements.
• 👍 Company took their money and caused suffering.
• 🤷‍♂️ Mixed opinions about transfer booking: one review mentioned a mistake by the travel agent, while another mentioned private taxi arrangement offered by the representative.
• 🤷‍♂️ Parents had to pay $60 for a private taxi due to the booking error.
• 😞 Terrible hotel provided (Melissa Residence Hotel in Kemer, Turkey).
• 😖 Hotel did not provide water or vegetarian food.
• 😔 Disgusting state of the hotel.
• ❌ Rude and unwelcoming staff at check-in counter.
• Summary: This customer had a negative experience with Holiday Jet. The company didn’t meet their parents’ requirements for being vegetarian and wheelchair accessible. There was a mix-up with the transfer booking, leading to additional expenses for a private taxi. The hotel provided was subpar, lacking basic amenities like water and suitable food options. The staff at the hotel’s check-in counter were rude and unwelcoming.

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