Trailfinders Richmond

Travel agency in Richmond upon Thames

Address: 43 George St, London TW9 1HJ, United Kingdom

Phone: 442087990444

Region: Richmond upon Thames

Nearest station: Richmond (0.26 miles)

Rated: 4.4/5 on Google.

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• 🙌 Charlotte at the Richmond Branch received praise for helping choose a resort in Mauritius, resulting in an amazing holiday.
• 💑 A customer had a great experience booking their honeymoon to Bali and Singapore. Elliot H provided excellent service, going above and beyond to find the best deals and accommodating their requests.
• 👍 The team at Trailfinders Richmond was described as helpful and knowledgeable. Two different advisers found a great deal for a customer’s trip.
• 😊 The branch is praised for its nice atmosphere and ample staff available to assist customers.
• ⚠️ While Trailfinders were initially helpful in rescheduling a trip due to Covid restrictions, there were complications with flight cancellations that required rearranging plans. However, the customer also received an immediate rebate due to the shorter trip length.
• Overall, customers had positive experiences with Trailfinders Richmond, highlighting the exceptional assistance of individual advisers like Charlotte and Elliot H. The branch was commended for its helpfulness and knowledgeable staff. However, there were mixed opinions regarding flight arrangements during Covid restrictions, with some issues being promptly resolved but still causing inconvenience.

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