Surma Car Service
Taxi service in Tower Hamlets
Address: 257 Whitechapel Rd, London E1 1DB, United Kingdom
Phone: 442072473775
Region: Tower Hamlets
Nearest station: Whitechapel (0.07 miles)
Rated: 2.3/5 on Google.
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About Surma Car Service
- 👍 Mixed opinions on the pricing and professionalism of Surma Car Service:
- – One reviewer experienced overcharging and a rude driver, while another reviewer mentions it being the worst company ever with staff being rude.
- – Some complaints about receiving poor service and attitude from the drivers.
- 🤷♂️ Divergent perspectives on punctuality:
- – One customer mentions that the cab was one hour late and as a result, they missed their train.
- – No specific time-related complaints mentioned by others.
- 😡 Negative feedback overall regarding customer service:
- – Reviewers highlight unprofessional behavior, lack of English proficiency by some drivers, and rude staff over the phone.
- ✖️ Strong recommendation to avoid Surma Car Service at all costs:
- – Both reviewers strongly advise not using this company again due to negative experiences.
- 💬 Conveys dissatisfaction with no refund policy:
- – One customer expresses frustration over not receiving any refund despite missing their train because of company’s tardiness.
Options: Taxi service
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