Station Lovers

Taxi service in Hackney

Address: Hackney Downs Railway Station, Dalston Ln, London E8 1LA, United Kingdom

Phone: 442089869666

Region: Hackney

Nearest station: Hackney Downs (0.0 miles)

Rated: 2.3/5 on Google.

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• 👎 One reviewer had a terrible experience with the cab service, as their booked cab was not available and they received no alternative help. They expressed frustration and vowed never to use the service again.
• 👎 Another reviewer, who had been a regular customer for over a year, also had a negative encounter. They specifically mentioned an unprofessional Jamaican operator who displayed rudeness, incompetence, and higher pricing compared to the woman operator. The reviewer described an incident where the operator couldn’t locate their pick-up location promptly and engaged in disrespectful behavior.
• 😕 These reviews present mixed opinions about the cab company’s customer service and professionalism. While one reviewer voiced dissatisfaction with their experience, particularly due to unavailability of cabs and lack of assistance, another review focused on one specific operator’s attitude problem.
• ✅ It is clear that both reviewers were unhappy with their interactions with certain employees of the cab station.
• ✅ Both reviews highlight concerns regarding professionalism and negative attitudes exhibited by certain cab operators towards customers.
• ✅ The first review raises doubts about why a service exists if they are unable to fulfill bookings or provide alternative solutions when necessary.

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