Tesco Express

Supermarket in Lambeth

Address: 128 Herne Hill, London SE24 9QH, United Kingdom

Phone: 443456102942

Region: Lambeth

Nearest station: Herne Hill (0.05 miles)

Rated: 3.5/5 on Google.

Price range: £££

Website

• 👎 Awful customer service, rude staff, and unhelpful behavior.
• 🛒 Lack of supervision at self-checkout registers and difficulty getting assistance when needed.
• 🕒 Incorrect closing times advertised online and limited stock available recently.
• ✅ Mixed opinions on staff, with some praising their friendliness and others blaming management for issues.
• ❌ Front door closed, no drop-off parcel service offered, and seen as a depressing shop overall.
• 💼 One staff member named Rihanna exhibited rude behavior during checkout, not informing the customer of a bag shortage until after scanning items.
• Overall: This Tesco Express location has received negative feedback regarding poor customer service, including rudeness from specific employees. Some customers also experienced difficulties with the self-checkout process. However, others appreciated the friendly attitude of some staff members while attributing management issues for certain problems. The store’s incorrect closing times online and limited stock have also caused frustration among shoppers. In addition to these concerns, the closure of the front door and lack of drop-off parcel service have been seen as undesirable aspects.

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