Iceland Supermarket Hounslow

Supermarket in Hounslow

Address: 147-161 High St, Hounslow TW3 1QL, United Kingdom

Phone: 442085778685

Region: Hounslow

Nearest station: Hounslow East (0.31 miles)

Rated: 4.2/5 on Google.

Price range: £££

Website

• 👛 Unpleasant experience: Customer had a negative encounter where they were accused of stealing despite having paid for their shopping.
• 💼 Suitcase incident: The customer’s suitcase was opened and checked after they forgot their receipt at the self-checkout machine.
• 💰 Online banking proof: The customer showed evidence of payment, but the staff was still initially reluctant to believe them.
• ❗️ Lack of apology: Despite admitting their mistake, the staff didn’t apologize for inconveniencing the customer.
• 🧾 Receipt accusation: One staff member accused the customer of stealing the suitcase itself and suggested checking with another shop owned by a relative.
• 👮 Rude security guard: A specific security guard named Hassan was described as rude and treating customers like criminals.
• Overall, one customer had an unpleasant experience related to being wrongly accused of theft, while another mentioned a rude security guard. Mixed opinions exist regarding Iceland Supermarket Hounslow’s treatment of customers and handling potential incidents.

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