Subway

Sandwich shop in Tower Hamlets

Address: 395 Bethnal Grn Rd, London E2 0AN, United Kingdom

Phone: 442077393166

Region: Tower Hamlets

Nearest station: Bethnal Green (0.2 miles)

Rated: 3.4/5 on Google.

Price range: £££

Website

• 👍 Mixed opinions on delivery experience: Customer had wrong ingredients and drink, as well as missing item. Waiting for a refund. Another customer had no issues with delivery.
• 🥪 Negative experience in-store: Customer felt ripped off when they weren’t offered salad with their sandwich, despite asking twice. Service was unhelpful and the employee seemed clueless.
• 🤔 Branch has ongoing system issues: Customers have been unable to use subcard points for years, but can still earn points. Prices are seen as unreasonable (£6 for a sandwich).
• 😕 Negative experience at a specific store: Burnt sub, messy and dirty environment with dirty furniture and scattered ingredients throughout the store.
• Overall takeaways:
• – Delivery experiences vary.
• – In-store service can be disappointing.
• – Ongoing system issues at one branch that prevent customers from using points.
• – High pricing is a concern for some customers.
• – Negative experience at one specific location due to quality and cleanliness issues.

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