Subway

Sandwich shop in Kensington and Chelsea

Address: 369C Fulham Rd., London SW10 9NG, United Kingdom

Phone: 442073517454

Region: Kensington and Chelsea

Nearest station: Imperial Wharf (0.65 miles)

Rated: 3.6/5 on Google.

Price range: £££

Website

• 🤢 Terrible customer service: One customer had a bad experience with an employee who didn’t listen to their order and added ingredients they didn’t want. They felt like they wasted their money.
• 😡 Angry encounter with staff: Another reviewer complained about a franchise owner’s staff member, Emi, who yelled at them for wanting to eat inside even though the restaurant was still open. The customer felt disrespected and criticized the overall poor customer service.
• 🥪 Sandwich quality complaint: A patron at a Subway branch in Chelsea Westminster Hospital found the tuna sandwich to be watery and lacking enough tuna. When they raised this concern, staff seemed indifferent. However, another reviewer suggests that Subway at Clapham Junction has better quality sandwiches.
• 😊 Positive experience in Spanish: One review mentions pleasant and attentive service during dining at a high table in the restaurant.
• ⚖️ Mixed opinions on food quality: While one reviewer finds the sandwiches disappointing with incorrect fillings and lack of ingredients, there is also mention of better experiences elsewhere – implying inconsistent standards across different locations.

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