Smoke & Watch
Electronics store in Lambeth
Address: Norbury, London SW16 4DE, United Kingdom
Phone: nan
Region: Lambeth
Nearest station: Norbury (0.17 miles)
Rated: 3.4/5 on Google.
Opening Times
| Monday: | 10 AM–7 PM |
| Tuesday: | 10 AM–7 PM |
| Wednesday: | 10 AM–7 PM |
| Thursday: | 10 AM–7 PM |
| Friday: | 10 AM–7 PM |
| Saturday: | 10 AM–7 PM |
| Sunday: | Closed |
About Smoke & Watch
- 👍 Got my phone fixed with a discount and got a charger for free. Great customer service.
- 😡 Horrible customer service, would give 0 stars if possible.
- 😕 Phone screen was “fixed” but the screen comes off and plays up.
- 🙋♂️ Owner started shouting and screaming when asked for another fix or refund, banned the reviewer from the shop.
- ✅ Another store confirmed that the previous repair was not satisfactory – described as a “cowboy job.”
- 😒 Witnessed employees sweeping rubbish from their shop onto the road, showing no care for the community.
- Overall, there are mixed opinions about Smoke & Watch. Some customers had positive experiences with discounted repairs and freebies, praising their customer service. On the other hand, there are significant concerns about horrible customer service, an unsatisfactory phone repair which led to conflict with the owner resulting in a ban from entering the shop again. Additionally, one reviewer pointed out employees littering outside without regard for their community.
Options: In-store shopping, Wheelchair-accessible entrance, Credit cards
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