Vodafone

Vodafone

Cell phone store in Wandsworth

Address: 161 Balham High Rd, London SW12 9AU, United Kingdom

Phone: 443333040191

Region: Wandsworth

Nearest station: Balham (0.07 miles)

Rated: 4.3/5 on Google.

Website

Opening Times

Monday:9:30 AM–6:30 PM
Tuesday:9:30 AM–6:30 PM
Wednesday:9:30 AM–6:30 PM
Thursday:9:30 AM–6:30 PM
Friday:9:30 AM–6:30 PM
Saturday:9:30 AM–6:30 PM
Sunday:10:30 AM–4:30 PM

About Vodafone

  • 👤 One reviewer had a negative experience in a Vodafone store, feeling manipulated and tricked into signing up for an additional line.
  • 📞 They struggled to cancel the unwanted account, despite the agent’s assurance that it would be taken care of promptly.
  • 👥 The manager did not offer much assistance either, making the process frustrating and time-consuming for the reviewer and their friend.
  • ❌ Another customer had an even worse encounter with a Vodafone agent who displayed laziness and disrespect towards customers.
  • 💼 The agent appeared disinterested, using their personal phone while attending to customers and not bothering to check the customer’s account on their computer when asked.
  • ➡️ Instead of assisting personally, they directed the customer to call the hotline for support, showcasing a lack of helpfulness and empathy.
  • 😠 The reviewer criticized this employee’s bad attitude and urged store management to pay closer attention to his behavior towards customers.
  • ⭐ Overall, these reviews highlight some negatives experiences with Vodafone’s customer service encountered by different individuals.

Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible entrance, Repair services, LGBTQ+ friendly, Credit cards, Debit cards, NFC mobile payments, Credit cards

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