School Uniform Direct

Uniform store in Merton

Address: Unit 5, Mitcham Industrial Estate, Entrance By Screwfix, Mitcham CR4 2AP, United Kingdom

Phone: 442085445440

Region: Merton

Nearest station: Mitcham Eastfields (0.42 miles)

Rated: 4.0/5 on Google.

Website

• 👎 Negative review:
• – Items were out of stock and had to be delivered, incurring an extra shipping charge.
• – There was a delay in informing the customer that one item was discontinued, resulting in an additional payment for a replacement.
• – The receipt had an incorrect address, requiring the customer to request correction.
• – The order did not ship immediately and another item was discontinued, causing further delays.
• – The order was finally shipped but sent to the wrong address.
• 👍 Positive review:
• – Had a fantastic experience at School Uniform Direct shop.
• – Staff were helpful, knowledgeable, and attentive throughout the visit
• – Mentioned Adash as providing exceptional customer service.
• Mixed opinions:
• – Staff has been pleasant but overall experience includes numerous errors.
• Key takeaways:
• 1. Delivery issues: Some items were out of stock and required delivery, leading to extra charges.
• 2. Delayed communication: Customer had to wait for over a week before being informed about discontinued items and payment adjustments.
• 3. Incorrect address: Receipt showed old address despite correct information provided during checkout.
• 4. Discontinued items causing delays: Order didn’t ship immediately due to discontinued items.

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