Petit Bateau
Baby store in Camden
Address: 19 Hampstead High St, London NW3 1PX, United Kingdom
Phone: 442077943254
Region: Camden
Nearest station: Hampstead (0.12 miles)
Rated: 3.2/5 on Google.
Opening Times
| Monday: | 10 AM–6 PM |
| Tuesday: | 10 AM–6 PM |
| Wednesday: | 10 AM–6 PM |
| Thursday: | 10 AM–6 PM |
| Friday: | 10 AM–6 PM |
| Saturday: | 10 AM–6 PM |
| Sunday: | 11 AM–5 PM |
About Petit Bateau
- 👍 The staff at Petit Bateau are described as friendly, helpful, and pleasant.
- 😞 Some customers had issues with the store’s incompetence, such as not receiving their click and collect order or being told incorrect information about stock availability.
- 😊 Despite these frustrations, others found the clothes themselves to be lovely.
- 🙄 Mixed opinions exist regarding customer service. While some had negative experiences and felt ignored by a staff member who lacked helpfulness, others didn’t mention any issues with customer service specifically but did have other complaints about their overall experience.
- 😡 There were complaints about billing errors and being charged the wrong amount.
- ⏰ Time wastage was mentioned in relation to both waiting for assistance in-store and dealing with resolving issues over the phone.
- 💼 One customer experienced difficulties using a gift card at Petit Bateau.
- ❓ An item purchased still had a security tag left on it when taken home by one unhappy client.
Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible entrance, Wheelchair-accessible car park, Credit cards, Debit cards, NFC mobile payments, Credit cards
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