EE
Telecommunications service provider in Brent
Address: 95 Kilburn High Rd, North Maida Vale, London NW6 6JE, United Kingdom
Phone: 442073721616
Region: Brent
Nearest station: Kilburn High Road (0.15 miles)
Rated: 3.3/5 on Google.
Opening Times
| Monday: | 9:30 AM–6 PM |
| Tuesday: | 9:30 AM–6 PM |
| Wednesday: | 9:30 AM–6 PM |
| Thursday: | 9:30 AM–6 PM |
| Friday: | 9:30 AM–6 PM |
| Saturday: | 9:30 AM–6 PM |
| Sunday: | 11 AM–5 PM |
About EE
- – 🙅♀️ Awful customer service experience
- – 🤔 Uncomfortable with male staff asking for phone
- – 📞 Advised to dial 150 but not press option 1
- – 👥 Handed phone over, but staff only dialed a number which could have been done by the customer
- – 💡 Expected assistance in accelerating cancellation process, but was simply told to call a number
- – 🔀 Mixed opinions on whether it is normal procedure to ask for a customer’s phone
- – ❌ NFC was mysteriously turned on without customer’s knowledge or usage
- – ⚠️ Manager said not to give phone again in the future, questioning normal procedures
- – 💔 Dissatisfied as customer needed help with more than just dialing a number.
Options: Wheelchair-accessible entrance, Debit cards, NFC mobile payments, Credit cards
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