O2 Shop Kilburn
Cell phone store in Brent
Address: 128 Kilburn High Rd, North Maida Vale, London NW6 4JD, United Kingdom
Phone: 442073288759
Region: Brent
Nearest station: Kilburn High Road (0.35 miles)
Rated: 3.9/5 on Google.
Price range: ££
Opening Times
| Monday: | 9:30 AM–6:30 PM |
| Tuesday: | 9:30 AM–6:30 PM |
| Wednesday: | Closed |
| Thursday: | Closed |
| Friday: | Closed |
| Saturday: | Closed |
| Sunday: | Closed |
About O2 Shop Kilburn
- 👍 Super friendly and professional staff, particularly Priya who was very helpful and resolved issues that customer service couldn’t understand.
- 🙂 Mixed opinions on store hours – one customer had a negative experience with the store being closed for lunch, while another experienced no such issue.
- 😕 Mixed opinions on customer service – some reviewers praised the staff’s helpfulness and attentiveness, while others found it lacking professionalism.
- ❓ A frustrated customer questioned why the store was closed when the website indicated it was open, creating uncertainty about its availability.
- 👍 Positive feedback for a knowledgeable staff member who efficiently resolved an issue with a new phone. The reviewer appreciated the improvement compared to their previous visit in 2012.
- 😡 Negative experience with an unprofessional male advisor who seemed more focused on commission than helping customers. The reviewer preferred online service and vowed not to return.
- Overall, O2 Shop Kilburn seems to have a mix of positive experiences highlighting friendly staff and efficient problem-solving, along with negative experiences involving issues related to store hours and unsatisfactory customer service from certain individuals.
Options: In-store pick-up, In-store shopping, Wheelchair-accessible entrance, Wi-Fi, Wi-Fi, Electronics, Credit cards, Debit cards, NFC mobile payments, Credit cards
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