Lords Builders Merchants
Building materials store in Harrow
Address: 312 Kenton Rd, Harrow HA3 8DF, United Kingdom
Phone: 442039542500
Region: Harrow
Nearest station: Kenton (0.55 miles)
Rated: 4.4/5 on Google.
Opening Times
| Monday: | 7 am–5 pm |
| Tuesday: | 7 am–5 pm |
| Wednesday: | 7 am–5 pm |
| Thursday: | 7 am–5 pm |
| Friday: | 7 am–5 pm |
| Saturday: | 8 am–2 pm |
| Sunday: | Closed |
About Lords Builders Merchants
- 👤 Extremely poor customer service from an antisocial sales representative.
- 📞 The sales rep remained on a loud phone call and ignored the customer.
- 🔪 The customer asked for guidance on purchasing blades for a Stanley knife, but the sales rep carelessly provided incorrect ones.
- ❓ Customers expect employees to have expertise and provide guidance, especially in a DIY store.
- ⭐ Mixed opinions about the level of knowledge and attitude of the staff.
- 💼 Despite negative experiences, it is surprising that such an employee works in a sales role at this store.
- ⚠️ The wrong blades were sold to the customer, resulting in inconvenience when loading them into their knife.
Options: Delivery, In-store pick-up, In-store shopping, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, Mobile Wallets, Credit cards
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