Tesco Express
Supermarket in Barnet
Address: Prince Of Wales House, Kingsbury Circle, London NW9 9HN, United Kingdom
Phone: 443456719513
Region: Barnet
Nearest station: Kingsbury (0.06 miles)
Rated: 3.5/5 on Google.
Price range: £££
Opening Times
| Monday: | 7 am–11 pm |
| Tuesday: | 7 am–11 pm |
| Wednesday: | 7 am–11 pm |
| Thursday: | 7 am–11 pm |
| Friday: | 7 am–11 pm |
| Saturday: | 7 am–11 pm |
| Sunday: | 7 am–11 pm |
About Tesco Express
- 🛒 Awful customer service experience at Tesco Express
- 🙋♀️ Binta and Pradeep provided poor customer service, especially Binta
- 💻 Issue with redeeming a coupon due to a till error
- 😡 Binta was rude, dismissive, and didn’t provide assistance
- 🤷♀️ Asked for the manager but was told it wasn’t necessary
- ✅ Pradeep was polite but unhelpful and supported Binta’s stance
- ☎️ Contacted Tesco customer service who confirmed staff should have called their help desk or followed the “Unscanned voucher procedure”
- ⌛️ Voucher expired after 20 minutes, making it impossible to be redeemed later
- ❌ No desire to return due to Binta’s poor customer service skills and rude personality
- Mixed Opinions:
- – Different perspectives on the competence of the whole team
- – Some think all staff members need training while others focus on Binta’s behavior
- 💡 Overall takeaway: Unfortunate experience with redeeming a coupon due to an unhelpful employee.
Options: Delivery, In-store shopping, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible seating, Wheelchair-accessible toilet, LGBTQ+ friendly, Transgender safe space, Tests limited to certain patients, Appointment required for Covid test, Referral required, Batteries, Debit cards, NFC mobile payments
User Feedback
There are no reviews yet. Be the first one to write one.