The Fragrance Shop
Perfume store in Kingston upon Thames
Address: 46 Clarence St, Kingston upon Thames KT1 1NR, United Kingdom
Phone: 442033934795
Region: Kingston upon Thames
Nearest station: Kingston (0.16 miles)
Rated: 4.2/5 on Google.
Opening Times
| Monday: | 9 AM–5:30 PM |
| Tuesday: | 9 AM–5:30 PM |
| Wednesday: | 9 AM–5:30 PM |
| Thursday: | 9 AM–5:30 PM |
| Friday: | 9 AM–6 PM |
| Saturday: | 9 AM–6 PM |
| Sunday: | 11 AM–5 PM |
About The Fragrance Shop
- 👤 Friendly and knowledgeable staff at the Kingston branch offer options and suggestions to customers.
- 🙌 Scott, an employee at the Kingston branch, receives special praise for providing excellent customer service.
- 🛍️ Quick and efficient service helped one customer find what they were looking for in just a few minutes.
- 😞 Mixed reviews on customer service with one reviewer having a negative experience while another had positive interactions with staff members.
- ❌ Negative experience includes failure to receive a confirmation email for an online purchase and difficulty reaching the head office by phone.
- ✅ Despite some negative experiences, there was acknowledgement of helpfulness from some staff members, including one unidentified male worker who received praise from a reviewer.
- 💼 The staff overall is described as knowledgeable, indicating they have good understanding of fragrances.
Options: In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Credit cards
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