BroadWay Store
Supermarket in Richmond upon Thames
Address: 119 St. Margarets Rd, St Margarets, Twickenham TW1 2LH, United Kingdom
Phone: 442082889160
Region: Richmond upon Thames
Nearest station: St Margarets (0.0 miles)
Rated: 2.8/5 on Google.
Opening Times
| Monday: | 7 AM–11 PM |
| Tuesday: | 7 AM–11 PM |
| Wednesday: | 7 AM–11 PM |
| Thursday: | 7 AM–11 PM |
| Friday: | 7 AM–11 PM |
| Saturday: | 7 AM–11 PM |
| Sunday: | 7 AM–11 PM |
About BroadWay Store
- 👎 Mixed opinions about UPS pick up and drop off process
- 📦 Local UPS driver doesn’t deliver to the address, instead drops it off at the store
- 🚫 Inconsistent collection and return process, dependent on staff’s mood
- 😡 Unfriendly and grumpy woman in the store
- ❌ One customer felt overcharged for an item despite advertised price
- 💔 Manager didn’t resolve price discrepancy issue
- 😠 Horrible service experienced by another customer
- ✋ Staff withheld package even after proof of purchase was shown
- 💼 They treated a customer poorly, throwing her package on the floor
- In summary, there are diverging perspectives regarding Broadway Store. Some customers had negative experiences with the UPS pick up and drop off process, noting that packages were not properly delivered and returns were refused. Additionally, there were complaints about a grumpy woman in-store who was unfriendly. One customer felt deceived when charged more than advertised for an item, although it was not clear if this issue was resolved by management. Lastly, a highly dissatisfied customer described being treated rudely when trying to retrieve their package with proof of purchase shown on their phone.
Options: In-store shopping, Wheelchair-accessible car park, Credit cards, Debit cards, NFC mobile payments, Credit cards
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