Balance Spa
Health spa in Kensington and Chelsea
Address: Lower Ground Floor, 10 Cromwell Pl, South Kensington, London SW7 2JN, United Kingdom
Phone: 442075892292
Region: Kensington and Chelsea
Nearest station: South Kensington (0.07 miles)
Rated: 4.6/5 on Google.
Opening Times
| Monday: | 10 AM–10 PM |
| Tuesday: | 10 AM–10 PM |
| Wednesday: | 10 AM–10 PM |
| Thursday: | 10 AM–10 PM |
| Friday: | 10 AM–10 PM |
| Saturday: | 10 AM–10 PM |
| Sunday: | 10 AM–10 PM |
About Balance Spa
- 👍 The hair & head treatment was found through the 小红书 app, which offers new experiences in London salons.
- 👍 The prices for the treatment range from £75 to £110, depending on the duration.
- 😕 Mixed opinions on customer service – one reviewer expected a warm greeting but didn’t receive one, giving a disorganized impression upon arrival.
- 😕 The hair treatment itself was deemed disappointing and not worth the money by one reviewer. They mentioned that it felt unprofessional and could have been done at home.
- 😕 Specifically, the person who did their hair just rubbed it with John Freida shampoo and conditioner instead of using Chinese medicine as advertised.
- 💔 Some key points were missing or not provided according to this review.
- In summary, customers found Balance Spa through 小红书 and appreciated the concept. However, they noted mixed opinions on customer service and were disappointed with the hair treatment itself. One reviewer mentioned a lack of Chinese medicine in their experience.
Options: Identifies as women-owned, Wheelchair-accessible car park, Wheelchair-accessible seating, Wheelchair-accessible toilet, Gender-neutral toilets, Toilets, LGBTQ+ friendly, Transgender safe space
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