FitFlop

Shoe store in Hammersmith and Fulham

Address: Unit SU2109, Westfield Shopping Centre, Ariel Way, London W12 7GF, United Kingdom

Phone: 442077513710

Region: Hammersmith and Fulham

Nearest station: Shepherds Bush Market (0.22 miles)

Rated: 4.3/5 on Google.

Website

• 📛 Different experiences with store availability: Some reviewers were frustrated that they couldn’t find their size in-store and had to order online, while others appreciated being able to try on shoe models in the store.
• 😇 Excellent customer service by Baz: One reviewer praised a staff member named Baz for her patience and helpfulness, suggesting she should be promoted to manager.
• 👠 Nice selection of shoes: Another reviewer complimented the shop for having a good variety of FitFlop shoes available.
• 😔 Unwelcoming experience: One customer felt ignored by the staff, who didn’t greet them or offer assistance. They left feeling unwelcome and frustrated that they were told to check online despite coming specifically to the store.
• 😄 Positive first impression: A customer was happy with their experience at the FitFlop store, describing it as a great place where their questions were answered and they discovered comfortable shoes like the Rally Quicks.
• 🛍️ Purchase made: A pair of walking shoes was bought at the FitFlop store, although no specific feedback was given about this purchase.

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