ALDO Shoes, Westfield Shopping Centre, London

Shoe store in Hammersmith and Fulham

Address: The Glades Shopping Centre, 2074 Ariel Way, London W12 7GF, United Kingdom

Phone: 442087405888

Region: Hammersmith and Fulham

Nearest station: Shepherds Bush Market (0.22 miles)

Rated: 3.7/5 on Google.

Price range: ££

Website

• – Some customers had a terrible experience with the customer service, describing staff as rude and personally attacking customers.
• – One manager had to intervene because of the embarrassing behavior of a staff member.
• – Refunds were denied, and when questioned about it, customers were subjected to personal attacks.
• – On the other hand, one customer had an amazing experience with Barbara, who provided patient and attentive service during their search for a silver shoe and bag. They highly recommend Aldo and Barbara to others.
• – Another customer also experienced poor customer service with employees who were chatting amongst themselves instead of assisting. When they asked for help, the employee was rude and unhelpful. This person vowed never to return or buy from the store again due to this disgusting experience.
• – A different customer did not receive their refund even after multiple attempts at contacting customer service and visiting the store. They believed it was the fault of the store manager playing games rather than assisting them properly.
• – This individual found their experience disappointing, stating they would never go back due to rude and irresponsible behavior.

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