schuh

Shoe store in Harrow

Address: Unit 6, St Anns Shopping Centre, St Kilda’s Rd, Harrow HA1 1AS, United Kingdom

Phone: 442037936149

Region: Harrow

Nearest station: Harrow-on-the-Hill (0.11 miles)

Rated: 4.3/5 on Google.

Price range: ££

Website

• 👠 One customer had a negative experience with the store manager who was rude and unprofessional.
• 👠 The customer encountered a discrepancy in the price of shoes and when discussing it with the seller, another woman (who turned out to be the manager) abruptly intervened.
• 👠 The manager removed a sticker with a lower price and informed the customer that £55 was the correct price, leaving them unsure if they were cheated or not.
• 👠 The frustrated customer criticized the lack of manners from the manager and felt disrespected as a buyer.
• 👠 Despite this negative encounter, they found that the shoes themselves were comfortable. However, they do not intend to return to this store due to poor customer service.
• 👠 On the other hand, another reviewer expressed consistently positive experiences at this Schuh store. They found the staff friendly and helpful whenever they purchased new shoes there.
• 👠 A different reviewer praised Schuh’s customer service as one of their best experiences in footwear. They also appreciated good promotions and a generous return policy.
• ✨ Overall, there is mixed feedback regarding Schuh’s customer service.

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