Clarks
Shoe store in Kingston upon Thames
Address: 80 Victoria Rd, Surbiton KT6 4NS, United Kingdom
Phone: 442083908560
Region: Kingston upon Thames
Nearest station: Surbiton (0.05 miles)
Rated: 3.7/5 on Google.
Price range: ££
Opening Times
| Monday: | 9 AM–5:30 PM |
| Tuesday: | 9 AM–5:30 PM |
| Wednesday: | 9 AM–5:30 PM |
| Thursday: | 9 AM–5:30 PM |
| Friday: | 9 AM–5:30 PM |
| Saturday: | 9 AM–5:30 PM |
| Sunday: | 11 AM–4 PM |
About Clarks
- 👟 The reviewer had a negative experience at Clarks and won’t shop there again.
- 👟 They mention inconsistent customer service, with one positive experience and two negative ones.
- 👟 The employee with the headscarf seemed moody and unhelpful when the reviewer’s child was loud.
- 👟 During their recent visit, the new employee needed help from the manager for a gift card issue. However, the manager also had a horrible face on and didn’t seem to like assisting them.
- 👟 The staff mistakenly threw away the reviewer’s gift card but only gave them a receipt and shoe box initially. When they asked for it back during an exchange, the manager responded rudely before retrieving it from the bin.
- 🤷♀️ Mixed opinions about customer service: one positive experience but multiple negative encounters with unhelpful or rude employees.
Options: In-store pick-up, In-store shopping, Wheelchair-accessible entrance, Credit cards, Debit cards, Mobile Wallets
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