Doctor in Hillingdon
Address: 1-2, Yeading Court, Masefield Ln, Hayes UB4 9AJ, United Kingdom
Phone: 442088451515
Region: Hillingdon
Nearest station: Southall (1.8 miles)
Rated: 2.1/5 on Google.
Opening Times
| Monday: | 8 AM–6:30 PM |
| Tuesday: | 8 AM–6:30 PM |
| Wednesday: | 8 AM–6:30 PM |
| Thursday: | 8 AM–6:30 PM |
| Friday: | 8 AM–6:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About 0
- 👩⚕️ The receptionist, Sarah, provided extremely poor customer service when dealing with an urgent diabetic medication issue for the reviewer’s mother.
- 👎 Sarah’s attitude was rude and dismissive, creating a uncomfortable environment for both the reviewer and their mother.
- 😒 When questioned about her behavior, Sarah became defensive instead of addressing concerns.
- 🩺 The doctor had to intervene to resolve the problem, highlighting a vast contrast in professionalism between medical staff and Sarah’s behavior.
- ⚖️ Some mixed opinions: while the doctor handled the situation well, it was disheartening to witness Sarah seeking validation rather than reflecting on her conduct.
- 😔 The reviewer highlights that receiving empathetic and respectful treatment from all staff members is crucial in a healthcare setting.
- 💔 Sarah’s unprofessional conduct not only added unnecessary stress but also undermined trust in the clinic’s overall quality of care.
- 👍 Reviewer hopes that management takes this complaint seriously to prevent similar incidents from occurring again.
- 💊 Another review indicates problems with prescription dosages being messed up at this GP surgery – no further details are given.
Options: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom, Accepts new patients
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