WHSmith
Book store in Lewisham
Address: Forest Hill Railway Station, Devonshire Rd, London SE23 3HD, United Kingdom
Phone: 442086992789
Region: Lewisham
Nearest station: Forest Hill (0.01 miles)
Rated: 3.2/5 on Google.
Price range: ££
Opening Times
| Monday: | 8:30 AM–5:30 PM |
| Tuesday: | 8:30 AM–5:30 PM |
| Wednesday: | 8:30 AM–5:30 PM |
| Thursday: | 8:30 AM–5:30 PM |
| Friday: | 8:30 AM–5:30 PM |
| Saturday: | 9 AM–5:30 PM |
| Sunday: | Closed |
About WHSmith
- 📚 Lovely selection of books and has a post office too.
- 💸 Not cheap, though.
- 🚶♂️ Queue system due to Covid, sometimes resulting in long waits.
- 🛍️ Suggestion to have separate queues for downstairs and upstairs areas to optimize efficiency.
- ⏰ Long wait time at the post office counter on Saturdays due to limited staff.
- 💼 Post office employee was efficient but the queue was still too long.
- 😕 Dissatisfaction with the lack of additional staff on busy days and considering using alternative services like Collect Plus, DHL, or Hermes instead.
- 😔 Staff described as miserable and unhelpful, preferring not to visit unless necessary.
- ♻️ Appreciation for bringing your own bag as it eliminates the hassle of packing.
- Summary: WHSmith offers a nice book selection with an added convenience of a post office. However, customers note that it can be expensive. Due to Covid restrictions, there is usually a queue system in place which sometimes results in long waits, especially for the upstairs post office. The suggestion is made to have separate queues for downstairs and upstairs areas.
Options: In-store pick-up, In-store shopping, Delivery, Wheelchair-accessible entrance, Wheelchair-accessible lift, Wheelchair-accessible car park, Debit cards, Mobile Wallets, Credit cards
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