WHSmith

Book store in Lambeth

Address: 180-182 Streatham High Rd, London SW16 1BH, United Kingdom

Phone: 442086773031

Region: Lambeth

Nearest station: Streatham Hill (0.43 miles)

Rated: 3.7/5 on Google.

Price range: ££

Website

• 👍 Local WHSmith is now incorporated with the Post Office and has a wide range of stationery items, sweets, and snacks at reasonable prices.
• 👍 One customer had a positive experience with a helpful staff member who provided options and the best price for their overseas tracked item.
• 🤷‍♂️ Mixed opinions on customer service: one reviewer had a disappointing experience with shop assistants who seemed unhelpful and insisted on using self-service stations, while another mentioned no acknowledgment from staff but received proper change.
• 👎 A customer expressed frustration with the shop assistants’ treatment and decided to purchase items online instead, suggesting that this may contribute to why Amazon is becoming more popular.
• 👍 Good selection of books, games, and puzzles for thinkers.
• 👎 A reviewer described the customer service as appalling on a specific date when they didn’t receive any acknowledgement or proper interaction during their transaction.
• 😕 Some mention cleanliness issues in the shop, especially dirty stairs. Also noted that there’s often a lack of stock in the envelope section.

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