WHSmith

Book store in Merton

Address: Railway Station, Wimbledon Bridge, London SW19 7NL, United Kingdom

Phone: 442089466143

Region: Merton

Nearest station: Wimbledon (0.0 miles)

Rated: 3.6/5 on Google.

Price range: ££

Website

• – 🚶‍♂️ Store space is pretty cramped, making it difficult for more than two people to pass through an aisle.
• – 😊 Some customers had decent customer service experiences.
• – 😕 One reviewer had a disappointing encounter with an employee named Aqeel who showed no interest in serving customers and only asked about the price.
• – ⭐ The same poor customer service was consistently experienced by a different reviewer during multiple visits.
• – 😞 Overall, the store atmosphere and layout were tired and dated, but the reviewer appreciated the friendly attitude of one staff member.
• – 🍫 Two chocolate bars purchased for kids were covered in white bloom even though they were within their expiration date, causing an unpleasant experience.
• – 📅 A customer bought a diary online from WHSmith but faced issues when trying to review their experience. The review was rejected as it did not give a 5-star rating.
• Mixed opinions on:
• – 💼 Customer service: Some experienced decent service while others encountered poor attitudes from employees like Aqeel.
• – 🏢 Store atmosphere: One person found it tired and dated while another appreciated the friendly staff member behind the counter.

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