Book store in Merton
Address: Railway Station, Wimbledon Bridge, London SW19 7NL, United Kingdom
Phone: 442089466143
Region: Merton
Nearest station: Wimbledon (0.0 miles)
Rated: 3.6/5 on Google.
Price range: ££
Opening Times
| Monday: | 6 AM–9 PM |
| Tuesday: | 6 AM–9 PM |
| Wednesday: | 6 AM–9 PM |
| Thursday: | 6 AM–9 PM |
| Friday: | 6 AM–9 PM |
| Saturday: | 8 AM–9 PM |
| Sunday: | 8 AM–6 PM |
About WHSmith
- – 🚶♂️ Store space is pretty cramped, making it difficult for more than two people to pass through an aisle.
- – 😊 Some customers had decent customer service experiences.
- – 😕 One reviewer had a disappointing encounter with an employee named Aqeel who showed no interest in serving customers and only asked about the price.
- – ⭐ The same poor customer service was consistently experienced by a different reviewer during multiple visits.
- – 😞 Overall, the store atmosphere and layout were tired and dated, but the reviewer appreciated the friendly attitude of one staff member.
- – 🍫 Two chocolate bars purchased for kids were covered in white bloom even though they were within their expiration date, causing an unpleasant experience.
- – 📅 A customer bought a diary online from WHSmith but faced issues when trying to review their experience. The review was rejected as it did not give a 5-star rating.
- Mixed opinions on:
- – 💼 Customer service: Some experienced decent service while others encountered poor attitudes from employees like Aqeel.
- – 🏢 Store atmosphere: One person found it tired and dated while another appreciated the friendly staff member behind the counter.
Options: In-store shopping, Delivery, Wheelchair-accessible entrance, Credit cards, Debit cards, Mobile Wallets, Credit cards