Upper Norwood Group Practice
Medical clinic in Croydon
Address: Chaucer House, 130 Church Rd, London SE19 2NT, United Kingdom
Phone: 442087716050
Region: Croydon
Nearest station: Crystal Palace (0.63 miles)
Rated: 3.0/5 on Google.
Opening Times
| Monday: | 8 AM–6:30 PM |
| Tuesday: | 8 AM–6:30 PM |
| Wednesday: | 8 AM–6:30 PM |
| Thursday: | 8 AM–6:30 PM |
| Friday: | 8 AM–6:30 PM |
| Saturday: | 9–11 AM |
| Sunday: | Closed |
About Upper Norwood Group Practice
- 👍 The receptionist quickly and politely scheduled a call for the patient regarding their options as a trans individual.
- 💬 Mixed opinions on phone communication – one reviewer struggled to get through, while another received a text suggesting an app for communication.
- 🤔 Some reviewers express concern about doctors not seeing or talking to patients, with receptionists taking on more responsibilities.
- ❌ One reviewer had a negative experience with a patronizing and unhelpful person on the phone, which worsened when asking questions about prescription collection.
- ⏳ Doctors did not return calls for one reviewer who took their son in for an allergy test. The doctor also struggled to interpret the results and offered unclear advice regarding food allergies.
- 💼 Bad experiences attributed to rude and unprofessional behavior from the receptionist team.
- In summary, there are mixed opinions regarding Upper Norwood Group Practice. Several positive reviews highlight swift responses from receptionists while negative feedback mainly revolves around difficulties in phone communication, unhelpful attitudes from staff members, and doctors’ lacking knowledge or follow-up.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets, Accepts new patients
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