St Albans Surgery
Doctor in Barking and Dagenham
Address: 35 Maplestead Rd, Dagenham RM9 4XH, United Kingdom
Phone: 442085950017
Region: Barking and Dagenham
Nearest station: Upney (0.59 miles)
Rated: 2.2/5 on Google.
Opening Times
| Monday: | 4:30 AM–6:30 PM |
| Tuesday: | 4:30 AM–6:30 PM |
| Wednesday: | 4:30 AM–6:30 PM |
| Thursday: | 4:30 AM–6:30 PM |
| Friday: | 4:30 AM–6:30 PM |
| Saturday: | 9 AM–12 PM |
| Sunday: | Closed |
About St Albans Surgery
- 👍 The reviewer has been with St Albans Surgery for over two decades.
- 👎 The service in the past 8 years has been awful and is getting worse.
- 🤔 It’s hard to get an emergency on-the-day appointment if you’re put in the automated line after number 10.
- 💼 Routine appointments at one surgery go up every two weeks, but no one knows the day and time they are available on the system.
- ⌚️ The other surgery doesn’t allow booking appointments in advance, only at 10:00 am for the next two days’ appointments.
- ❌ Appointments have been canceled multiple times for the same appointment.
- ⚒ Consistency of locum doctors and absence causes a shortage of doctors at the surgery.
- 💬 There is no online complaints system or clear procedure for complaining.
- ☎ Reception filters complaint calls and office staff may not take or return those calls.
- Summary: Mixed opinions about St Albans Surgery highlight difficulties with appointment booking, inconsistent availability, cancelations, shortage of doctors, and challenges when trying to complain.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets, Accepts new patients
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