Smyths Toys Superstores
Toy store in Enfield
Address: UNIT 5, Enfield Retail Park, Great Cambridge Rd, Enfield EN1 3RW, United Kingdom
Phone: 442083678616
Region: Enfield
Nearest station: Southbury (0.39 miles)
Rated: 3.3/5 on Google.
Opening Times
| Monday: | 10 am–8 pm |
| Tuesday: | 10 am–8 pm |
| Wednesday: | 10 am–8 pm |
| Thursday: | 10 am–8 pm |
| Friday: | 10 am–8 pm |
| Saturday: | 9 am–6 pm |
| Sunday: | 11 am–5 pm |
About Smyths Toys Superstores
- 👍 Friendly and helpful staff at Smyths Enfield: Bursa, sibs, and Amira were mentioned as particularly great members. Daniel thanked them for their excellent service.
- 😡 Negative experience returning a toddler scooter: Customer bought a scooter advertised as suitable for a 2+ child but it was not safe. When they tried to return it, they were refused a refund and felt the customer service was terrible.
- 😕 Mixed opinions on customer service: One review praised the staff while another had a negative experience with eye-rolling shop assistants and an unhelpful manager.
- 🚶♀️ Customer experienced frustration while waiting in line: Despite queuing for about 10 minutes, when another cashier opened up, they served the last customer instead of the next one (which was the reviewer).
- ❤️ Regular visitor to Smyths with grandchildren who enjoy going there: No specific negatives mentioned in this review.
- ⭐ Mixed opinions overall: Positive experiences with friendly staff were contradicted by negative experiences with returns/refunds and inconsistent service at checkout counters.
Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Credit cards, Debit cards, NFC mobile payments, Credit cards
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