Smyths Toys Superstores
Toy store in Croydon
Address: 326 Purley Way, Croydon CR0 4XJ, United Kingdom
Phone: 442087600723
Region: Croydon
Nearest station: Wandle Park (0.25 miles)
Rated: 4.2/5 on Google.
Opening Times
| Monday: | 9 AM–8 PM |
| Tuesday: | 9 AM–8 PM |
| Wednesday: | 9 AM–8 PM |
| Thursday: | 9 AM–8 PM |
| Friday: | 9 AM–8 PM |
| Saturday: | 9 AM–6 PM |
| Sunday: | 11 AM–5 PM |
About Smyths Toys Superstores
- 👍 Adolphus at the Purley Way Store provided excellent customer service, demonstrating buggies and fitting a car seat in the customer’s car to ensure it was suitable.
- 👎 Some staff members were discriminatory towards an autistic customer, causing distress and dissatisfaction. They also failed to follow through with a sensory friendly autism hour event.
- 🤔 Mixed opinions on the overall customer service – one review praising Adolphus for his helpfulness and knowledge, while another highlighting negative experiences with other staff members.
- 😊 Generally positive feedback on product recommendations and assistance received from Adolphus.
- 💔 Negative experience with one staff member impacted the perception of Smyths Toys Superstores as a whole.
Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Credit cards, Debit cards, NFC mobile payments, Credit cards
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