Shell

Petrol Pump in Merton

Address: 231 Western Rd, London SW19 2FG, United Kingdom

Phone: 442086407043

Region: Merton

Nearest station: Colliers Wood (0.38 miles)

Rated: 4.3/5 on Google.

Price range: ££

Website

• 🕒 Mixed opinions about store hours and service quality
• 💁‍♀️ Shell employee named Babu received complaints for rudeness and lack of assistance, but another staff member was praised for being cheerful and friendly
• 🛢 Negative feedback on the state of the fuel stop, including dirty pumps, broken air hose, and high prices for items like Mars bars
• 💰 Positive review mentioned excellent customer service provided by Mathy and prompt activation of pumps
• 🚽 Mention of available toilets at the petrol station
• 😊 Some staff members were highly regarded for their kindness, smiley faces, and helpfulness towards customers
• ⚠️ Consistent issues with the pay-and-go app not working properly
• ⏱️ Inconvenience due to store’s busyness while dealing with app difficulties
• Overall, reviews for Shell reflect mixed experiences. While some customers appreciated friendly staff members like Mathy who provided great customer service, others complained about rude employees like Babu. There were concerns over maintenance issues such as dirty pumps and a broken air hose. Additionally, prices were criticized as being higher than expected at this fuel stop.

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