Samsung Experience Store

Electronics store in Newham

Address: Westfield stratford city, Unit 2038 & 2039, First Floor , The Gallery, London E20 1EQ, United Kingdom

Phone: 443333441916

Region: Newham

Nearest station: Stratford International (0.3 miles)

Rated: 4.0/5 on Google.

Website

• 🌟 The staff at the Samsung Experience Store were friendly and helpful, especially the ladies at the cashier and the one who installed screen protectors accurately and efficiently.
• 🌟 Despite positive experiences with staff, there were mixed opinions about the condition of a display phone with a damaged screen, questioning how Samsung could promote it.
• 🌟 One customer had a positive experience when booking an appointment to get their screen protector replaced for free as promised. They found the staff friendly and informative, and did not need to reset their phone.
• 🤔 There were concerns raised about limited availability of employees on the floor to assist customers, which some described as a disaster. But others did not mention this issue.
• 💡 Mixed perspectives indicate that while some customers had great experiences with specific aspects of their visit or appointment at the store, others had negative experiences related to product display or availability of assistance.
• 😊 Overall, customers appreciated friendly and helpful staff members who provided accurate and efficient service. However, there were diverging opinions regarding certain issues such as damaged display phones or limited employee availability.

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