Robin Hood Lane Surgery
Doctor in Sutton
Address: Robin Hood Ln, Sutton SM1 2RJ, United Kingdom
Phone: 442030111890
Region: Sutton
Nearest station: Sutton (0.35 miles)
Rated: 2.8/5 on Google.
Opening Times
| Monday: | 8 AM–6:30 PM |
| Tuesday: | 8 AM–6:30 PM |
| Wednesday: | 8 AM–6:30 PM |
| Thursday: | 8 AM–6:30 PM |
| Friday: | 8 AM–6:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About Robin Hood Lane Surgery
- 👎 Disappointed that the surgery only accepts appointments through an app, which doesn’t seem to work
- 👓 Rude and arrogant receptionist who didn’t understand or listen to the appointment request
- ⏰ Suggested calling 111 or going to a local pharmacist instead of seeing the surgery’s own pharmacist
- 💔 Overall disappointing experience with rude receptionists and a non-functioning app
- 😣 Appointments need to be made through a crashing app, which is not taken seriously by the staff
- 💊 Doctors are considered mediocre and dismissive of patients’ concerns
- 👩⚕️ Nurses are likeable and provide good care
- Mixed opinions:
- – Some reviewers had negative experiences with rude receptionists while trying to book appointments.
- – The use of an app for appointments was seen as inconvenient due to technical issues.
- – Receptionists suggested seeking help outside of the surgery, rather than utilizing internal resources.
- – Doctors were seen as average and unsympathetic but nurses were well-regarded.
- Overall: It seems that there are issues with both customer service and technology at Robin Hood Lane Surgery.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets, Accepts new patients
User Feedback
There are no reviews yet. Be the first one to write one.