Queensbridge Group Practice
Doctor in Hackney
Address: 24 Holly St, London E8 3XP, United Kingdom
Phone: 442072541101
Region: Hackney
Nearest station: Haggerston (0.27 miles)
Rated: 4.3/5 on Google.
Opening Times
| Monday: | 8:30 AM–6:30 PM |
| Tuesday: | 8:30 AM–6:30 PM |
| Wednesday: | 8:30 AM–6:30 PM |
| Thursday: | 8:30 AM–6:30 PM |
| Friday: | 8:30 AM–6:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About Queensbridge Group Practice
- 👎 Poor customer service and management: A patient had a negative experience when requesting an emergency prescription for an asthma pump. The wait time was too long, and the staff directed the patient to go to a pharmacy instead.
- 😊 Friendly and professional staff: Another patient has been with the practice for over 25 years and praises both the reception team and doctors. They mention that any requests are handled promptly, and they appreciate the efficiency of the staff. Special appreciation is given to Jenna.
- 📞 Same day GP call back/appointments available: The practice offers same-day GP call backs or appointments, which is highly appreciated by this reviewer.
- 🤔 Issues with obtaining a reference letter: A patient has been waiting for more than 2 weeks for a reference letter, despite providing all necessary information multiple times. They have made several visits to request assistance but haven’t received resolution yet.
- ⚖️ Diverging opinions on responsiveness and effectiveness: While one patient received a prompt call back within an hour of making their request, another patient mentions difficulties in getting their issue sorted out despite numerous attempts.
- Overall, there seem to be mixed opinions about Queensbridge Group Practice.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets, Accepts new patients
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