Pickhurst Surgery
Medical clinic in Bromley
Address: 56 Pickhurst Ln, Hayes, Bromley BR2 7JF, United Kingdom
Phone: 442036675550
Region: Bromley
Nearest station: Hayes (0.12 miles)
Rated: 3.2/5 on Google.
Opening Times
| Monday: | 8 AM–6:30 PM |
| Tuesday: | 8 AM–6:30 PM |
| Wednesday: | 8 AM–6:30 PM |
| Thursday: | 8 AM–6:30 PM |
| Friday: | 8 AM–6:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About Pickhurst Surgery
- 👍 Mixed opinions on waiting times for face-to-face appointments, some find it disappointing while others appreciate the phone call approach.
- 👎 Dr. Islam is rushed during phone call appointments and lacks a comforting manner, limiting opportunity for questions.
- 👍 Dr. Patel is attentive and competent.
- 👍 Receptionist staff are polite and helpful.
- 😕 Lack of professionalism in handling patient inquiries about medical records, with receptionist not being able to provide information or assistance.
- 😕 Some confusion about whether fees apply for obtaining medical records.
- Overall, there are mixed opinions regarding Pickhurst Surgery. While some patients appreciate the attentive care provided by Dr. Patel and find the receptionists polite, others express disappointment with waiting times and feel that Dr. Islam rushes phone call appointments without offering an opportunity to ask questions or feel at ease. Additionally, there appear to be concerns about the professionalism of the administration team regarding handling patient inquiries about medical records, including confusion around potential fees.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets, Accepts new patients
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