Pickford Surgery

Medical clinic in Bexley

Address: 55 Pickford Ln, Bexleyheath DA7 4RN, United Kingdom

Phone: 442083035353

Region: Bexley

Nearest station: Bexleyheath (0.23 miles)

Rated: 1.7/5 on Google.

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• 🏥 Overall, the in-person experiences at Pickford Surgery seem to be positive.
• 👍 The reception and doctors are described as friendly and the clinic is clean and efficient.
• 💻 However, there are mixed opinions about the phone line. Some recommend using appointment booking apps like the NHS or Ask First, while others complain about long wait times or being hung up on without receiving any help.
• ❌ The appointment system is generally criticized as “awful” with difficulties in getting an appointment for months and long hold times.
• 📱 The apps promoted by the clinic for booking appointments are reported to be ineffective.
• 💔 It’s disappointing because when patients do manage to see a GP, they find them lovely.
• 😡 There are negative comments about rude staff members including an Indian lady who was encountered at the surgery and a pharmacist who allegedly made unprofessional remarks about weight loss based on incorrect BMI information.
• ✨ Mixed opinions exist regarding service quality from great experiences to disasters; however, avoid direct contradictions between reviews.
• Overall: Good experiences with friendly staff in person but issues with phone line and appointment system overshadow positive aspects. Rude encounters were reported but not consistently mentioned by all reviewers.

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