Parchmore Medical Centre
Doctor in Croydon
Address: 97 Parchmore Rd, Thornton Heath CR7 8LY, United Kingdom
Phone: 442082514200
Region: Croydon
Nearest station: Thornton Heath (0.21 miles)
Rated: 2.2/5 on Google.
Opening Times
| Monday: | 8 AM–6:30 PM |
| Tuesday: | 8 AM–6:30 PM |
| Wednesday: | 8 AM–6:30 PM |
| Thursday: | 8 AM–6:30 PM |
| Friday: | 8 AM–6:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About Parchmore Medical Centre
- 👎 Receptionists are described as useless, engaged in conversations and making patients wait.
- 👍 Mixed opinions on the availability of appointments – one reviewer was disappointed to only be offered a telephone consultation, while another praised the thoroughness of Dr. King.
- 😞 Lack of empathy from receptionists and perceived coldness towards patients and their concerns.
- 👎 Need for improved communication processes and staff training in compassion, politeness, and professionalism.
- 😣 Difficulty in getting appointments with claims of being told there are no appointments left even when contacting early in the morning.
- In summary, there are mixed opinions about the receptionists’ behavior at Parchmore Medical Centre, with some complaining about their conversations and delayed phone responses. However, Dr. King is appreciated for being thorough. The need for improved communication processes and compassionate staff training is highlighted. Getting appointments seems to be a challenge with claims of unavailability even when calling early.
Options: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom
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