Welcome Ambassador

Hampstead Village Business Improvement District is delighted to announce they have recently commenced a three-month trial partnership with The Welcome People to appoint a Village Ambassador for Hampstead.

The Village Ambassador will be a friendly face for all those who come and visit Hampstead Village. Alessia, who has extensive experience of customer service and hospitality in other London areas, will be a knowledgeable and friendly on-street presence in the Village, able to assist visitors who are looking  for a business or specific area, and will also be able to recommend new and exciting places to explore.

Alessia will also keep an eye out for street faults and hazards, such as dangerous paving, damaged road signs and broken streetlights. These issues will then be reported directly to Camden, Transport for London, or the appropriate organisation.

Throughout the three-month trial the Village Ambassador will be operating during the hours of 10-6pm Thursday – Sunday. The BID will continue to engage with local businesses throughout the trial to garner feedback about the scheme and a decision about the permanent appointment of an Ambassador will be made later this year.

Marcos Gold, Hampstead Village BID Manager commented: “This is a really exciting partnership for our village. Alessia will be there to direct guests to where they need to go, be a conduit to help visitors and tourists explore more of our beautiful village, and report on environmental concerns.

This trial will allow us to ensure we are getting value for money for our businesses – as we do with all our projects.

I am excited to get Alessia integrated into the village. If you see her don’t be shy and say Hello!”

Welcome People Quote:

For nearly 8 years The Welcome People have been making a difference to the communities we serve.  We’re delighted to be in Hampstead Village and look forward to working with the BID and its’ Members across the summer.